JIM'S AUTOMOTIVE > AUTO REPAIR > CUSTOMER PLEDGE
703-931-9431 | 4961 10th St S Arlington, VA 22204
Our Pledge To You...
We want to earn your business by earning your trust. We will
keep the needs of you, our customer, first. We will advise you of any areas
of concern that may be safety related or warrant re-inspection in the near
future. After a thorough inspection on your vehicle, any required repairs
will be discussed with you for your understanding and approval. No repairs
will be performed without your informed consent. We will perform only the
repairs your vehicle requires. We will install only the highest quality,
name brand parts at fair prices. All parts installed by our professionally
trained technicians will meet or exceed original equipment specifications
and will be backed by our North American Warranty.
If there is something you want to know about your vehicle, or the repairs
we are performing, JUST ASK! We Will gladly answer your questions. By
Keeping this pledge, we hope to establish a long-term relationship with you
and your vehicle. The better we know your vehicle and your needs, the better
we can serve you. We want you to be a part of our family.
Thank you for your trust... and business.