Best Auto Repair, Arlington

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703-931-9431 | 4961 10th St S Arlington, VA 22204

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

Jim's Automotive Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
Parts Plus
Mitchell1
Advance Auto Parts
Parts Authority
BG Products
standard
mighty
goodyear belts and hoses
Car Care Aware

TESTIMONIALS

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Wish I'd found Jim's Automotive years ago. Richard took the time to discuss my car's rough idle problem in great detail with me over the phone! THAT is the key to a relationship with a trusted mechanic. I learned about my vehicle in an honest way and was treated with kindness and respect. Thank you, Richard!
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My husband and I brought in our Chevy Equinox in late March. We exchanged emails with Richard and he was very quick to get back to us and schedule an appointment. Our car was serviced the morning we dropped it off and we were able to pick it up by mid-afternoon. We knew that the work was expensive and that the required services were unavoidable. When comparing prices, we felt very comfortable with Jim's Automotive. Richard and Jim (not the namesake) explained everything in vivid detail, asked if we were comfortable with the charges and even showed us the rusty parts which were replaced. Having relocated to the area, we feel very fortunate to have found a automotive shop that we can trust. Thank you, Jim's, for a very positive and easy-going experience.
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So friendly, honest and fast!!! My Elantra didn't pass inspection at the dealership and they were going to charge me over $900 for the exhaust. That was more than I had to spend in a 7 year old car all at once. I called Jim's and was offered an appointment the next day. They looked at it, told us it would be around $650 to fix it and possibly a few days to find the part. I don't know where they found the part but my car was fixed the next day and it was only $600. What a great experience:) I will only take my car here from now on!!!
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Have had my vehicle in a couple times and have been very pleased with the service provided. No hidden costs or shady extras. Straight forward and helpful. I wish there were more shops with the integrity of Rich, Danny and Jim.
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Best auto repair shop in Arlington. Fair prices and honest work.
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Best place around here for reasonable prices.. I highly recommend this place.